[<< wikibooks] Handbook of Management Scales/Cleanliness and organization
== Cleanliness and organization (alpha = 0.7616) ==


=== Items ===
Our plant emphasizes putting all tools and fixtures in their place.
We take pride in keeping our plant neat and clean.
Our plant is kept clean at all times.
I often have trouble finding the tools I need. (r)
Our plant is disorganized and dirty. (r)


=== Source ===
Flynn et al. (1994): A framework for quality management research and an associated measurement instrument. Journal of Operations Management, Vol. 11, No. 4, pp. 339-366.